Delivery Information

Items that are in stock are estimated to be delivered within 1 - 3 Weeks. If your item is not in stock, we will contact you to inform you when we will have it.

Once you have placed your order, you will receive a confirmation email. We will then process your order and contact you to update you on the status of your order or to arrange a convenient delivery date for you if the item(s) are in stock.

Please note: If you would like a longer delivery time, leave a note within the comments box when you reach the checkout.

We deliver to the Republic of Ireland and Northern Ireland. We do not currently deliver overseas.

If you are not there when our delivery drivers attempt to deliver an item, it will be brought back to our warehouse. We will contact you to arrange another delivery and another delivery fee will be required.

If you are not there when our couriers attempt to deliver an item it may be left in a safe location or it may be brought back to your closest sorting office. They will leave a note stating that delivery was attempted and where they have brought your item. Please note that items must be collected within 5 days of attempted delivery.

If some of your items are in stock and others aren't, we can arrange to deliver in-stock items first if requested. An additional shipping and handling charge will apply in this instance.

Items shipped by courier may be delivered separately as we cannot control what happens in their warehouse.

If you have a question or haven’t received everything, call us on 0818 776688.

If you notice as soon as it arrives, write this on the delivery note that you are asked to sign by our delivery partners. Then contact our online service team on 0818 776688 within 14 days of receipt of your order.

If you didn’t notice before the delivery team left your property, you should contact our sales team on 0818 776688.

If all items are in stock we will try to ship it all together. This is however not guaranteed.

If the delivery does not suit you it can be delayed for up to 4 weeks after your purchase. You must let us know as soon as possible and no later than 48 hours before your scheduled delivery, or another delivery fee will be charged as our trucks are already loaded by then.

If you have ordered a large item, contact our customer service team on 0818 776688. Please note that amending your address after we have arranged delivery may result in a change of delivery date and delivery fee. If you ordered an item which is to be sent by courier, you need to contact us on 0818 776688 as soon as possible before we dispatch the item to them.

If you are ordering a smaller item, you may be given the option during the order process to click and collect. If you choose this option, you will be asked in which store you want to collect your item. After placing your order, you will receive a confirmation email with an approximate date as to when your item will be available in store. The store will contact you when your item is in store and ready for collection. It is not advised that you try to collect the item before the phone call as it is may not be ready.

Only certain smaller items are available for Click and Collect. If your item is available for Click and Collect you will be given options when putting through your order as to where it is available. This is subject to stock levels.

After you order you will receive a confirmation email which will state approximately when your item will be ready for collection in store. This normally takes 7-10 days although this can differ at certain times of the year. The store will contact you when your item is ready for collection.